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Security Systems in New Orleans
December 17, 2021

What Happens When Your Home Security Alarms Go Off In New Orleans?

A security system is designed to defend your property. But what happens in the event your home security alarms go off in New Orleans? What should you do to ensure you and all your family members are safe?

The first thing to do is not to panic. You should understand that your around-the-clock monitoring professionals are there for you. Then follow these steps to be prepared for any crisis at your property.

Our Dedicated Representatives Help You Stay Safe

A 24-7 monitoring specialist is alerted in an instant whenever your New Orleans home security alarms go off. When a representative is notified, they will call you as quickly as possible to ascertain what caused the alarm. Your alarm may go off due to a range of emergencies, including:

  • Burglary

  • Smoke

  • Water infiltration

  • Alarm tripped by accident

In situations where your system was accidentally triggered—like not recalling that your sensors are turned on when you open a window— a representative will call to ask if assistance is required. Give them your proper code, and they can cancel the alarm.

In a true emergency, your representative will dispatch first responders, including police, fire, and EMS, to your home. They will even serve as the point of contact when you are not on site. The monitoring agent also can apprise emergency services on which component was tripped, helping them prepare for a potentially hazardous environment. Your monitoring professional will remain on the phone with you to keep you in control and instruct you on what you should do.

Here’s What You Should Do if Your Alarm Goes Off In New Orleans

Getting roused from bed in the middle of the night to a security warning blaring is terrifying—particularly if you have no idea why it’s going off. The most beneficial thing you should do is stay as calm as possible and proceed with the following:

  • In the first place, get somewhere safe. Collect your family and pets in an expeditious manner and get into a protected area in the house or exit as quickly as possible. It's a common tendency to feel like you need to deal with the problem by yourself, but this can be incredibly dangerous. Instead, put a priority on keeping you and your family members secure and letting the authorities deal with the issue.

  • As a second step, take advantage of your smartphone’s convenient security app to stay connected with your monitoring team. They'll dispatch authorities who will be in transit to your property in a matter of moments.

  • Lastly, keep in close contact with your monitoring agent and first responders. You can get conferenced in, so everyone is sharing information. Conversely, if you can't get a direct call to emergency services, you’re still able to obtain updates by text message. Even if it’s only a false alarm, it's smart to maintain communications to all parties so you will be prepared should an actual problem take place.

Get Protection For All Security Risks in New Orleans with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures your loved ones and property are completely protected. With around-the-clock monitoring, smart locks, and a range of sensors, your home will remain the safe haven you intended it to be. Design the perfect home security package by completing the form on this page or reach out to (504) 291-4028 to take the first step toward a secure property.